Click here to download Android version from Google Play store. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. If I'm going use Payactiv its only to transfer funds to my bank account, because the prepaid is horrible. 4.0. on September 11, 2019. They provide their employees lunch and a nice work atmosphere. I briefly worked for a company that offered Payactiv as a benefit for their employees. Please continue to periodically review t… Never worry about interest rates, debts, and collectors while you live life with peace of mind 3. It's free to download and install. I’m always struggling to come up with the funds to pay her. In December 2017 Walmart started offering Earned Wage Access (EWA) to their 1.4 million associates in America. 1. We call or email, and they always have an answer that is helpful. contact you for administrative purposes such as customer service, or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. Now I pay her on time.. — Farm worker, Single Mother, Age 23 “ Thank you so much. I need this $$ to pay my rent that I am already a week late from the holidays...this is unacceptable!!! Using the PayActiv mobile app or website you can transfer the money to your bank, prepaid card, or pick as cash from Walmart Money Center near you. The customer service suck, the hold times for chat and the phone suck, their system never update anything on time, and they are always bsing people. I’m always struggling to come up with the funds to pay her. Your company needs to give her a raise. I’m always struggling to come up with the funds to pay her. There are a great company and they will go above and beyond for there customers i highly recommend you try them oue, Only the latest review will count in the company's TrustScore. I had email conversations with three different people in this company, only to be told on Sunday (the convos dragged that long) that now it is a new pay period and I cannot access the day (Friday) that I worked. I am fed up, I am done. I’m always struggling to come up with the funds to pay her. We look forward to assisting you with all your needs. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. With just a $5 fee, avoid hundreds in late fees and payday loan interest 2. Click here to download from the Apple app store. I NEED MY MONEY!!!!! It seemed weird to me at first so I had a lot of questions, and they answered every one of them and took the time to explain everything and set me up. Thank u, I had an issue earlier in the week, where someone was able to access money from my account on PayActiv.. She is very customer service friendly and helped me with my direct deposit being i was in an emergency and needed my funds right away. It's not a loan. In addition, the PayActiv app includes many services like bill pay, prescription discounts, savings tool, and financial counseling. I provide that. use PayActiv to pay my baby sitter on time. There is no monthly or recurring fee if services are not used. Their contact info is found on the app. PayActiv. For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com. Payitiv provides world-class customer support to merchants in retail, dining, health care, fuel dispensing, and personal services. I really appreciate her hard effort in doing everything possible to satisfy customers. Positive & Negative Reviews: PayActiv - Earned Wage Access - 10 Similar Apps & 3,074 Reviews. PayActiv gives workers a complete solution to access cash, pay bills, get around and prepare for the future. Ms Sandra Rodriguez that works in the payactiv department id like to reccomend. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. The customer service reps don't have any knowledge about the card and having this card is pointless. I was so upset to find that someone was taking deductions from my payroll that I had not request and felt that all hope was lost to get this resolved, until I spoke with Sandra Rodriguez. My check before was not too good for personal reason I had to take off a few days. You'll need your employee ID, mobile phone number, company name to get started. At PayActiv, we understand: It’s more than a paycheck. No Wait - No Delays The Fast Way to Get Access to Your Earned Income When you request it, we transfer funds to your card in real-time nights, weekends, holidays, 24x7x365 Payactiv is a great place to work. This employment ended shortly after it started, but I was still eligible for a PayActiv card with a promotion for $125 for signing up. They treat you like family. ——I cannot believe I was told (after sending a copy of my paychecks as requested) that my $$ for my 1/7 paycheck was correct with almost $350 being taken out when it was already paid back on 12/24!!! Now I pay her on time.. It is so hard living from paycheck to paycheck and now I don't have to. Omg I about died . I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. With the availability of PayActiv and without day to day money stress on their minds, employees report being able to focus on their jobs, increasing company revenue via higher productivity and better customer service. It's your money - not a loan! Great customer support and feedback, and the card works as well as any. Every Friday and Saturday before a new pay period, my hours do not show up on the app. Get up to 50% of your hard-earned wages every two weeks. “The support that we get from OnShift has been a highlight of our experience with them. Great company to use. She was the most calming and caring specialist. Clock In. Payactiv is a great place to work. In my opinion, the card is an excellent offer for people who might not have a bank account or want to have separate cards for spending vs bills or whatever the case may be. It’s peace of mind! So I have been having to use PayActiv to get me through the week... well I had to access it more than I would like. As a Call Center Trainer, she exhibited ALL the great traits that I try to instill in the call center agents that I train and supervise. Anytime I need help I dial her direct line. She’s truly a blessing. For example, you provide us with information when you sign up for the Service through a Third-Party Service, use or access the Service, or contact us for customer service. Thank you again. In an ongoing effort to better understand and service Payactiv’s customers, at times Payactiv conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. 4.0. on September 11, 2019. Payactiv takes great pride in our Customer Service. use PayActiv to pay my baby sitter on time. I Absolutely Love PayActiv ! They use the same banking platform CSR'S use at Payactiv. Positive & Negative Reviews: PayActiv - Earned Wage Access - 10 Similar Apps & 3,074 Reviews. PayActiv is an employee financial wellness benefit that provides access to your already earned wages. Pending Approval **update** Everything was finally cleared up and have received the extra $$ that was taken out twice thank God!! Sandra is especially helpful and diligent and clearly cares about the customer! THANK YOU!!! New users who want to enroll and get started, please continue reading below. Aggregated Service Data. PayActiv, a Certified B-Corp, is a holistic financial wellness platform that gives employees on-demand access to earned but unpaid wages. What is PayActiv? Aggregated Service Data. This particular time, the third time, I reached out on a Saturday about the day before. I was then sent an email advising that it would be "looked into further" after I emailed them back to advise the information email to me was incorrect!!!! You can also create and access your account from the website web.payactiv.com. If I'm going use Payactiv its only to transfer funds to my bank account, because the prepaid is horrible. ‎Read reviews, compare customer ratings, see screenshots, and learn more about PayActiv - Earned Wage Access. Clock in as "Asim Sajjad" to "1st Employer" at MM/dd/yyyy . They provide their employees lunch and a nice work atmosphere. Sandra has been so helpful. Customer Service Representative in San Jose, CA. Big piece of advice to Payactiv users....contact the bank that issued the Payactiv card. Thank you Sandra and also thank you Sostenes for your professionalism. The Customer Service Is Great ! Welcome to the PayActiv App, our websites www.payactiv.com and web.payactiv.com, and our PayPoint Kiosks collectively called (the “Site”). At PayActiv, we understand: It’s more than a paycheck. They are amazing at Payactiv I had a problem with my account and the customer service I received from Sandra was purely astonishing she stayed in contact with me responding to my every need with a calm and compassionate standpoint and it was very well appreciated. For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com. use PayActiv to pay my baby sitter on time. If your employer offers the PayActiv benefit then simply download the app and create an account to get access. Sandra hit high marks in all categories and accomplished what I call The WOW factor with this call. Use live chat below or submit this form and someone will be in touch shortly. She has provided excellent assistance. By using the Site, you agree to be bound by these TOU. Sales: + (877) 910-8400 | Support: + (877)-937-6966 They provide their employees lunch … Well anyway I wasn’t able to do any OT and I had used PayActiv like almost everyday so I reached out to Ms.Sandra R. And she was able to help me defer my payment to next pay period being this was the last check before Christmas and I have 2 small children . They Actually Cared And Took Their Time With Me. They treat you like family. “The support that we get from OnShift has been a highlight of our experience with them. Now I pay her on time.. Farm worker, Single Mother, Age 23. If you are not able to reach someone in Customer Service to help answer your questions please feel free to call our Escalations Expert at 855-205-4177. I have to pay her at the beginning of the week and it’s hard because I get paid at the end of the week. I couldn’t be more happy with the service I received. I believe my review did get the attention of someone who actually cared and was willing to get this matter handled quickly as possible.. Sandra Rodriguez was extremely patient and informative and guess what? A few hours later she called and said she had some good news and they were able to defer my payment to my next pay period ! Once again as usual I have had a negative experience. You can also use PayActiv for Amazon and Uber services. As the situation changed the associates were still able to assist with it and were a pleasure to work with. Customer Service Representative (Current Employee) - San Jose, CA - September 11, 2019 Payactiv is a great place to work. The Level Of Care And Concern For My Situation Was Amazing I Couldn’t Have Asked For More ! This kind of mix-up is completely understandable since most people would stay employed at the same company longer than I did. ~Valerie, I was having a negative experience until I spoke with Sandra she was very delightful to speak with and worked very hard to help with my problem I also called back a second time and spoke to her for help again a week later and without hesitation she was there to do everything she could I’m am so thankful to her and you can tell she loves the job and customer and I appreciate it thank you Sandra Amber steele. It just acts funny on payweek and the app doesn't update itself.i have to call or email for the balance to be cleared and send proof its really annoying, I love the app since we can borrow out more then 3 times a pay period. The guy had me on hold for a hour then picked up and hung up.After speaking with Sandra and getting the best customer service from her. Payactiv Prefunds the Cash Payactiv prefunds the cash to employees so no change is required to the cash flow of your business. It's your money - not a loan! Which would cut into my Christmas check. 1. Download PayActiv - Earned Wage Access and … When I contact customer service, they ask me for a time sheet,signed by a supervisor, as proof that I have worked. No Wait - No Delays The Fast Way to Get Access to Your Earned Income When you request it, we transfer funds to your card in real-time nights, weekends, holidays, 24x7x365 And don't ask for a supervisor. PayActiv, Inc. (“we”, “us” or “our”) provides the Site and the information and services offered on the Site to you, subject to the following Terms of Use (“TOU”). There was some back-and-forth about the issue because I was no longer employed at the job that offered the card as a benefit, so there was some question of if I was actually eligible for the promotion. It is ideal for servers, drivers, and other customer service positions. It’s peace of mind! Thank you so much !!!! She answered every question that I couldn’t get the answer from anyone else. Customer Service Representative in San Jose, CA. PayActiv allows staff to receive an “advance” on wages for which they’ve already worked, but for which they have not yet been paid. Payactiv Family. PayActiv is a life-saver. Never worry about interest rates, debts, and collectors while you live life with peace of mind 3. Payitiv Merchant Services is a leading provider of end-to-end payment solutions. We call or email, and they always have an answer that is helpful. In an ongoing effort to better understand and service PayActiv's customers, at times PayActiv conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. The PayActiv TimelyTips & Mileage service makes income from gratuity and/or miles driven accessible faster and easier for employees. A new service is now available to LSS staff specifically for these types of situations. Get up to 50% of your hard-earned wages every two weeks. We may, in our sole discretion, modify these TOU with or without notice to you. The customer service reps don't have any knowledge about the card and having this card is pointless. I’m always struggling to come up with the funds to pay her. No issues so far, but I'm pretty sure that if I ever have a problem, they'll be there to take care of it. PayActiv automatically handles the calculation of tips and disburses them directly to an employee’s card or bank account. Through a partnership with PayActiv, we can now help LSS employees with their short term financial needs. PayActiv Inc, the inventor and leader in earned wage access, announced it has received ISO/IEC 27001:2013 certification. 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