And unlike credit cards, on iPhone and iPad every payment requires Touch ID or a passcode, and Apple Watch must be unlocked - so only you can make payments from your device. Google Chrome: The URL address bar will turn yellow and display the name of the company. ^All charges are subject to revision without notice. The first card you add to Google Pay app is your default card. I applied for a personal credit card /personal loan through HSBC Branch / Call centre, can I also submit the document via online? For HSBC Pulse UnionPay Dual Currency Diamond Card and UnionPay Dual Currency Card, all card transactions effected in currencies other than Renminbi and Hong Kong dollars will be debited to the Hong Kong dollar sub-account after conversion into Hong Kong dollars at a rate of exchange determined by reference to the exchange rate adopted by UnionPay on the date of conversion. What happens when I change my device to a new model? If a foreign currency is billed, then the Hong Kong dollars (for a Hong Kong dollar card) or US dollars (for a US dollar card) equivalent amount will be billed after a currency conversion at a rate of exchange determined by reference to the exchange rate adopted by Visa/MasterCard on the date of conversion. To protect your card, keep your device under your personal control at all times. The processing time is around 3 working days upon the receipt of your request. Follow the on-screen instruction and hold your device close to the payment terminal. After you tap the heart symbol at the corner of an offer shown on "Discover", the offer will be saved in "All Favourites". Beware of computer viruses: Your mobile phone is an important device to receive transaction notification or Verification Code from the bank during online banking or online purchase with your cards. For US dollar or Dual Currency Credit Card Renminbi sub-accounts, you'll need to spend US$30 or RMB250 respectively to earn $1 RewardCash. The name of the certificate owner (The Hongkong and Shanghai Banking Corporation Limited) will be displayed either on the URL address bar or near the top of the browser. Regarding the tips of "Online Security" and "Banking Safety": For Personal credit card holders, please refer to "Online Security" under "Help and Support" and "View safety tips" in "Banking safety tips" under "Help and Support" in HSBC Personal website, For Commercial credit card holders, please refer to "Security Tips" in HSBC Business website, Enquire about your card application status, Change your personal information and address, Request a Personal Identification Number (PIN), iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE and later, iPad Pro, iPad Air 2, iPad mini4, iPad mini 3, and later, Tap the plus sign in the upper right corner, Select "Next" and use your iSight camera to enter the card information, Tap "Wallet & Apple Pay" and select “Add a Credit or Debit Card”, Tap "Wallet & Apple Pay" and select "Add Credit or Debit Card". You are advised to bring your HSBC plastic card with you for travel in case Samsung Pay is not accepted. No, your Samsung Pay and your HSBC plastic card share the same card account. Payments made using the "Pay with RC" function can't be cancelled or amended once they're confirmed. ** Assume repayment is made on or before the payment due date of each statement month. No. The Terms and Conditions of set off gives us the right to combine or consolidate the outstanding balance on your Card Account with the balance on any other account which you maintain with us without prior notice. I am an additional cardholder. There is not a "default" card setting in Samsung Pay. Contactless payment transaction limit is set by the merchant. Offers registered on other channels such as PIB and over the phone will not be shown. payment due OR min. You might also consider removing all your data (including Samsung Pay’s payment information) by factory reset or using Samsung’s Find My Mobile service to Lock Samsung Pay (remotely disable). The payment record or the credit limit of the credit card (if applicable) will be updated on a real time basis. Does that mean I need to register twice? For transactions that cannot be accepted by Samsung Pay, please use your HSBC plastic card. For transactions that cannot be accepted by Apple Pay, please use your HSBC plastic card. For all other cardholders, RewardCash is valid for up to two years. Do I have to upload all the documents again? No. Once we receive your application and supporting documents, we'll process your application within six working days. If you have a permanent residential address, please also provide the permanent residential address proof. What should I do if I lost my mobile phone? Please kindly make enquiry through the online stores at which you are making purchases. (*Set by the Bank, Visa, MasterCard Worldwide, UnionPay or the merchant from time to time). Can I use Google Pay if I have other HSBC Mobile Payments service (such as Apple Pay)? Google Pay can only work on device which is not rooted. Yes, you can use your credit card with contactless payment function outside Hong Kong. 4 There are no foreign transaction fees for purchases made in foreign countries using your HSBC Bank USA, N.A. The changes will look slightly different depending on the browser you use: PDF, JPEG, GIF or TIFF files are accepted. Do I need to connect to internet when I am using Apple Pay? Credit card fee structures can get fiddly, so the APR’s designed to benchmark the yearly cost to borrow, with a view to helping consumers compare cards against each other. Yes, all registered and saved promotions under "All Favourites" will be removed after the end of the promotion period. If your application is successful, a letter will be sent to you for card collection. Internet Explorer: The URL address bar will turn green with the company and certificate issuer names displayed. Gain greater visibility into companywide spending with consolidated statements and detailed expenses summary reports. A Cash Advance Fee of either $10 or 5%, whichever is greater, will apply on each cash advance transaction. To protect your card, keep your device under your personal control at all times and do not let others to unlock your device and do not store anyone else’s fingerprint or biometric credentials in your device, or else they might be able to make transactions without your authorization. Log on to Personal Internet Banking to tell us your new email address and any other updated personal information. Start right away and find out more about our credit cards and the various rewards and offers, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, https://www.visa.com.hk/en_HK/pay-with-visa/featured-technologies/visa-paywave.html#2, https://www.mastercard.com.hk/en-hk/consumers/features-benefits/contactless/contactless-locator.html, https://www.unionpayintl.com/en/servicesProducts/products/innovativeProducts/iCCard/, "Are there any service charges for using the Verification Code for Online Transaction Service", "Can I receive a verification code when I am overseas", https://www.google.com/android/devicemanager, https://www.google.com/android/devicemanage, And your nearest Express Banking location, Careers, media, investor and corporate information, HSBC Pulse UnionPay Dual Currency Diamond Card, the "Change of Address/ Telephone Number/ Fax Number/ Email Address Instruction Form" at Forms and Document Download section at, Access to "Forms and Document Download" section on, Access to "Form download centre" section at, Log on HSBC Personal Internet Banking (required a Security Device). You can also update us at any HSBC branch, or call us on the numbers below: You can do this via Personal Internet Banking. Can additional cardholders apply for Samsung Pay? Hence, please register or update your mobile phone number immediately by downloading. The Bank will also debit to the Hong Kong dollar sub-account a fee of 1% of the card transaction charged by the Bank. devices running Android 4.4 (KitKat?) You can always amend the auto-filled RC amount. ... HSBC HK Easy Invest FlexInvest FX. When you added your card to Apple Pay, instead of using your actual card numbers, a unique Device Account Number is assigned, encrypted, and securely stored in a dedicated chip (Secure Element) in iPhone, iPad, and Apple Watch. Yes, you can add your card to your compatible device to use Samsung Pay. HSBC will not charge you additional for using Apple Pay. What information is shown if I tap the "Account" function? Finance charges We'll charge this fee to your card if you decide not to pay the total outstanding due on your card by the payment due date. Credit cardholders will be charged foreign transaction fees for transactions made in foreign countries during your travel and through online shopping. Transaction fee for cash advances against your credit card account at branches and ATMs. Can I still use the RewardCash earned with my card via other channels? The Bank will also debit to the Hong Kong dollar sub-account a fee of 1% of the card transaction charged by the Bank. You are required to enter the verification code to authenticate your transaction. Annual Fee. Samsung Pay is a secure and easy-to-use mobile payment service which employs Magnetic Secure Transmission (MST) and Near Field Communication (NFC) technology, making it available almost anywhere accepting credit cards. Premier World Debit Mastercard® card or HSBC … Call HSBC at 1-866-406-4722 for the most current rate information . I have previously registered an offer via another channel but I don't see the record in the "Registered" section under "Favourites". Late Payment Charges. ... HSBC credit card annual interest rates and fees Rates and fees are subject to change. Can I use Samsung Pay if I have other HSBC Mobile Payments service (such as Apple Pay or Google Pay)? For some of the contactless terminals, there is no transaction limit and you can transact up to your available credit limit; for some others, there might be a transaction limit of HK$500 or HK$1,000. For details please visit https://findmymobile.samsung.com. You can register or update your mobile phone number via any of the channels below (Note: please provide relevant country/region code if your mobile phone number is a Mainland China/overseas number): (For Personal credit cards) Log on HSBC Personal Internet Banking (required a Security Device). Ensure your device is updated to the latest Android version and Samsung Pay app. © Copyright. For UnionPay Dual Currency Card and HSBC Pulse UnionPay Dual Currency Diamond Card, all card transactions effected in currencies other than Renminbi and Hong Kong dollars will be debited to the Hong Kong dollar sub-account after conversion into Hong Kong dollars at a rate of exchange determined by reference to the exchange rate adopted by UnionPay on the date of conversion. There are over 6000 outlets in Hong Kong which currently support contactless payment function, including major supermarkets, convenience stores and eateries. The handling fee will be deducted from the newly designated credit card once the application is approved. No. Otherwise, your eStatement will be sent to your designated email address protected by password. If you tap the "Account" function, you will be required to log on using your current PIB log on details. Please call us on 2233 3000 immediately to report loss. The Bank will also debit to the Hong Kong dollar sub-account a fee of 1% of the card transaction charged by the Bank. a) Regular Income Earner: latest 1 month bank book/statement/eStatement/online transaction history (showing applicant's name, account number and monthly income), or latest 1 month salary slip. The unpaid balance (usually less than HK$1.00 for full offset) will be accumulated and reflected in the statement. If you have registered your card in Google account, your device will prompt you to input the card’s security code to add that card directly from Google account. For added security, you will be asked to unlock your device for certain payments from time to time. Android devices the maximum number of instalments code being pilfered illegally for online transactions have submitted application... Under the transaction details and RC records of that card will be asked to your... And MasterCard can be accepted Worldwide but cardholders need to add a card to your card. 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