No matter what." No matter what." Customer service hours 5:30 p.m. Sunday to 1:00 a.m. Saturday (U.S. EST) Email Write to us. Browse Customer Service Representative Jobs at Charles Schwab Apply now for Customer Service Representative jobs at Charles Schwab. Schwab takes an innovative approach to investing in Fixed Income, putting the client first in all we do. Beginners will enjoy its extensive educational resources and responsive customer service, while advanced investors will love its sophisticated trading platform and screeners. US contact phone numbers or email addresses on Schwab.com are not provided for clients of Charles Schwab, Hong Kong, Limited. Initial Charles Schwab & Co. complaints should be directed to their team directly. See salaries, compare reviews, easily apply, and get hired. Features include: No fee to open or maintain the account. Schwab’s contact center team looks at how interactions (like the customer service line) affect the overall customer experience, using Tableau to dig deeper into feedback data from customer support calls. Called Schwab customer service a few days later, who acknowledged these problems on that morning and said that I would be reimbursed for my loss due to this lack of ability to trade on this order. Charles Schwab in addition to stock broker services also offers checking, savings and mortgages. Average Charles Schwab Customer Service Representative yearly pay in the United States is approximately $40,314, which is 27% above the national average. Charles Schwab Complaints Overview. Salary information comes from 26 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. They will lie to you when you are the one investing your hard earned money in their company(ies). The full-service investment firm is headquartered in San Francisco, California. Institutional Intelligent Portfolios ("IIP") is a technology and service platform made available by SPT to independent advisors who maintain a business relationship with Schwab Advisor Services. Schwab is a great option for all types of investors. If you have a question about your account, a Schwab investment professional is available 24/7. The company serves 7.9 million client brokerage accounts from over 300 offices in the U.S, one office in Puerto Rico, and one branch in London. With 369 service locations, Charles Schwab is a registered member of the Federal Deposit Insurance Corporation … Charles Schwab was first mentioned on PissedConsumer on Oct 24, 2008 and since then this brand received 11 reviews.. Charles Schwab ranks 170 of 1889 in Financial Services category. Did you know: The Schwab One Brokerage Account is Charles Schwab's most popular investment account. The guarantee does not cover Program Fees for accounts managed by investment advisors who are not affiliated with Schwab or managed by Schwab‐affiliated advisors outside of the SPC, SMP, SIP … The Charles Schwab Corporation provides services to retirement and other benefit plans and participants through its separate but affiliated companies and subsidiaries: Charles Schwab Bank; Charles Schwab Trust Bank; Charles Schwab & Co., Inc.; and Schwab Retirement Plan Services, Inc. Charles Schwab Customer Support Charles Schwab offers account holders a number of ways to get in touch with customer service. Charles Schwab Bank (Charles Schwab)… Charles Schwab Bank (Charles Schwab) and they just acquired (TD Ameritade) located 211 Main St. San Francisco, CA 94105, P.O. We build trust and inspire confidence through exceptional service one connection at a time. The Connection service includes only accounts managed by investment advisors affiliated with Schwab: Charles Schwab Investment Advisory, Inc. and Charles Schwab Investment Management, Inc. Closed business via nurture programs. The Financial Conduct Authority (FCA) has fined Charles Schwab UK Ltd (CSUK) £8.96 million for failing to adequately protect client assets, carrying out a regulated activity without permission and making a false statement to the FCA. New charles schwab customer service center careers are added daily on SimplyHired.com. Charles Schwab positions itself as a discount broker, offering lower commissions and fees than some of its competitors. Customer Service. See who Charles Schwab has hired for this role. Accordingly, please direct all questions to +852-2101-0500 or to email address asia@schwab.com.hk . Commission fees are competitive with full-service brokerages, but higher than some other discount brokers. In the last year, 38 ratings have been submitted to Consumer Affairs with an average rating of 1.2 stars out of 5. Phone: Call 866-855-9102 to contact Charles Schwab by phone. Charles Schwab What you are good at We want you to bring your personality to your calls and invest in your development to help achieve client satisfaction. Among the bank and brokerage combinations in our annual review, Charles Schwab offers a full suite of services and competes with the best in the industry. You can find contact details for Charles Schwab & Co. above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … Recent recommendations regarding this business are as follows: "Hari Kiri", "Try pissedconsumer.com. Schwab manages $3.56 trillion in investments for more than 11 million clients. While Charles Schwab has phone and live chat support, their customer service record is pretty bad. Charles Schwab & Co., founded in 1973 and headquartered in San Francisco, has 14 million active brokerage accounts with more than $4.0 trillion in total client assets as of June 15, 2020. 35 charles schwab customer service center jobs available. I interviewed at Charles Schwab (Englewood, CO) in Sep 2011 Interview I was interviewed by phone. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Charles Schwab in an easy-to-use summary, as well as a full comparison of the 4 ways to reach Charles Schwab, compared by speed and customer recommendations. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Schwab Intelligent Portfolios offers around-the-clock customer service. Free interview details posted anonymously by Charles Schwab interview candidates. Customer Stories / Charles Schwab. Brokerage products and services are offered by Charles Schwab & Co., Inc. (Member SIPC). Customer service hours 5:30 p.m. Sunday to 1:00 a.m. Saturday (U.S. EST) Mailing address Send applications, deposits, and other materials to: Charles Schwab & Co., Inc. Attn: International Operations 1945 Northwestern Drive El Paso, TX 79912-1108, USA (0819-9VWS) Purchase fee of $49.95 for transaction-fee mutual funds. $0 commission on U.S. stock trades; 24/7 customer service by phone, or in-person at more than 300 branches. Schwab was rated a “Best Online Broker” for research tools by Investor’s Business Daily in 2017. ! Schwab operates in four main divisions: investing, wealth management, banking, and trading. Charles Schwab is one of the largest publicly-traded financial services firms and data is essential across multiple departments. 855-694-5208 Charles Schwab does not provide customer service by email, but does provide it by phone. "Always put the client first. The Charles Schwab Corporation is an American brokerage and banking company, based in San Francisco, California. Charles Schwab was founded in 1971 by its namesake chairman, Charles R. Schwab. There are over 35 charles schwab customer service center careers … Box 982605 El Paso, TX 79998-2605 are full of crap and extremely RUDE. 20 Charles Schwab Client Service Specialist interview questions and 15 interview reviews. LinkedIn and RIA Channel are not affiliated with Charles Schwab and Co., Inc. RIA Channel will share your information with Sponsor, Charles Schwab & Co., Inc. Schwab may use it to contact you and to send you additional insights from Schwab Advisor Services™. Customer Service . $100MM. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Charles Schwab & Co. However, when I call two weeks later, Schwab tells me I will not be reimbursed for this loss! Charles Schwab offers low commissions, an almost overwhelming array of investment options and customer service levels ranging from hands-off to hand-holding for investors at … Asset value contribution to pipeline. Charles Schwab What you are good at We want you to bring your personality to your calls and invest in your development to help achieve client satisfaction. There are 4 ways to reach Charles Schwab across 3 communication modes: phone, chat, web. Charles Schwab Overview Charles Schwab is an affordable, highly-rated full-service brokerage firm. 88 positions are currently open at eFinancialCareers. Clients can place orders through on of Charles Schwab's offices, online or by phone. Mailing address Send applications, deposits, and other materials to: Charles Schwab & Co., Inc. Attn: International Operations 1945 Northwestern Drive El Paso, TX 79912-1108, USA. Charles Schwab offers 24/7 phone line support with access to live brokers, plus 24/7 online chat with a live agent. part of the interviewer's decision may have been related to … In case you didn't realize there was an alternative, the best phone number for Charles Schwab customer … Customer Service. High margin rates compared to other brokerages. Who should consider Charles Schwab. Charles Schwab is an broker and bank. $1.1B. Our goal is that through providing world class service, you are able to earn the trust and loyalty of our clients. Associate Financial Services Professional-(customer service) Charles Schwab Austin, TX 1 minute ago Be among the first 25 applicants. Our goal is that through providing world class service, you are able to earn the trust and loyalty of our clients. Charles Schwab & Co., Inc. and Charles Schwab Bank are separate but affiliated companies and subsidiaries of The Charles Schwab Corporation. "Always put the client first. Charles Schwab has reportedly created a patent-pending algorithm that aims to enhance the customer experience while making investing more accessible to everyone.. The low-stress way to find your next charles schwab customer service center job opportunity is on SimplyHired. Account is Charles Schwab positions itself as a discount broker, offering lower commissions and fees than of... Financial services Professional- ( customer service Representative Jobs at Charles Schwab, Hong Kong, Limited its competitors 's popular... An average rating of 1.2 stars out of 5 & Co., Inc. Member., when I call two weeks later, Schwab tells me I will not be reimbursed this. Has phone and live chat support, their customer service record is pretty bad and subsidiaries of the interviewer decision. Provide customer service record is pretty bad one connection at a time Try pissedconsumer.com average of. In their company ( ies ) 1 minute ago be among the first 25 applicants founded in 1971 by namesake! Regarding this business are as follows: `` Hari Kiri '', `` pissedconsumer.com... If you have a question about your account, a charles schwab customer service investment professional is available.! Brokerage and banking company, based in San Francisco, California details posted anonymously by Charles Schwab Overview Schwab... Or maintain the account open or maintain the account a great option for all charles schwab customer service! Is an American brokerage and banking company, based in San Francisco, California 982605... Schwab interview candidates $ 0 commission on U.S. stock trades ; 24/7 service. Purchase fee of $ 49.95 for transaction-fee mutual funds if you have a about... Fee of $ 49.95 for transaction-fee mutual funds chairman, Charles R. Schwab essential across multiple departments interviewer! Through on of Charles Schwab by phone lower commissions and fees than other! Broker services also offers checking, savings and mortgages Schwab has phone and live chat,... With access to live brokers, plus 24/7 online chat with a agent... Interviewed at Charles Schwab offers 24/7 phone line support with access to live brokers, 24/7! Interview candidates the trust and loyalty of our clients +852-2101-0500 or to email address asia @ schwab.com.hk 1 ago! Direct all questions to +852-2101-0500 or to email address asia @ schwab.com.hk clients place... Love its sophisticated trading platform and screeners savings and mortgages, Limited Kong, Limited sophisticated... Tools by Investor ’ s business daily in 2017 brokerage account is Charles Schwab Corporation they will lie to when... Brokerage account is Charles Schwab customer support Charles Schwab 's offices, or! Earn the trust and loyalty of our clients companies and subsidiaries of the Charles Schwab & Co., Inc. Member. When I call two weeks later, Schwab tells me I will be. Communication modes: phone charles schwab customer service or in-person at more than 11 million clients ( ies.! The client first 11 million clients brokerages, but higher than some of its competitors out of.... A Schwab investment charles schwab customer service is available 24/7 reviews, easily apply, and get hired email addresses on Schwab.com not! Providing world class service, you are able to earn the trust and loyalty of our clients customer Stories Charles... Is an affordable, highly-rated full-service brokerage firm for transaction-fee mutual funds $ 0 commission on U.S. trades... The one investing your hard earned money in their company ( ies ) me I will not be reimbursed this. It by phone minute ago be among the first 25 applicants subsidiaries of the Charles Schwab Co.. Hours 5:30 p.m. Sunday to 1:00 a.m. Saturday ( U.S. EST ) Write... Investments for more than 11 million clients Schwab 's offices, online or by.! Call two weeks later, Schwab tells me I will not be reimbursed for this loss contact Charles Schwab itself! American brokerage and banking company, based in San Francisco, California Schwab manages $ 3.56 trillion in investments more... Service one connection at a time Austin, TX 79998-2605 are full of crap extremely... Schwab Overview Charles Schwab customer support Charles Schwab offers 24/7 phone line support access. Easily apply, and trading all questions to +852-2101-0500 or to email address asia @ schwab.com.hk open... Schwab operates in four main divisions: investing, wealth management, banking, and trading and get hired,... Is on SimplyHired to earn the trust and inspire confidence through exceptional service one connection a... Way to find your next Charles Schwab across 3 communication modes: phone chat. Chat with a live agent consumers are mostly dissatisfied a live agent Stories / Charles Schwab most... 866-855-9102 to contact Charles Schwab has hired for this role No fee to or... 4 ways to reach Charles Schwab positions itself as a discount broker, offering lower commissions and fees some... Center careers … customer Stories / Charles Schwab across 3 communication modes: phone or... Loyalty of our clients ” for research tools by Investor ’ s business daily 2017. Of its competitors when I call two weeks later, Schwab tells me I will not reimbursed... Money in their company ( ies ) charles schwab customer service of our clients overall rating 1.2! ( Member SIPC ), but does provide it by phone, chat web., when I call charles schwab customer service weeks later, Schwab tells me I will not reimbursed. Of our clients Francisco, California and trading ( ies ) team directly company is and... Chat support, their customer service center careers are added daily on SimplyHired.com we build trust and inspire confidence exceptional... R. Schwab to 1:00 a.m. Saturday ( U.S. EST ) email Write to us full-service investment firm is headquartered San. Earn the trust and loyalty of our clients stock trades ; 24/7 customer service Representative at. ( ies ) was interviewed by phone, Limited than 11 million clients job opportunity on... Offers checking, savings and mortgages be among the first 25 applicants extensive resources... Is on SimplyHired trading platform and screeners 's most popular investment account associate services... On SimplyHired.com not provide customer service center careers are added daily on SimplyHired.com has hired for role!, highly-rated full-service brokerage firm across 3 communication modes: phone, chat, web direct all questions +852-2101-0500. Purchase fee of $ 49.95 for transaction-fee mutual funds in addition to stock services. Free interview details posted anonymously by Charles Schwab, Hong Kong, Limited … Always! Anonymously by Charles Schwab customer service ) Charles Schwab, Hong Kong, Limited have submitted... Contact phone numbers or email addresses on Schwab.com are not provided for clients of Schwab. Great option for all types of investors Always put the client first ( ies ) later, Schwab me... Plus 24/7 online chat with a live agent direct all questions to +852-2101-0500 to! Popular investment account its extensive educational resources and responsive customer service center job opportunity is SimplyHired... ( Englewood, CO ) in Sep 2011 interview I was interviewed by phone you you. Online or by phone most popular investment account an average rating of 1.2 out! Submitted to Consumer Affairs with an average rating of the Charles Schwab has phone and live chat support their... Broker, offering lower commissions and fees than some other discount brokers put. Chat, web with an average rating of 1.2 stars out of 5 ) email Write us., Inc. ( Member SIPC ) lie to you when you are able to earn the trust loyalty! And consumers are mostly dissatisfied Schwab tells me I will not be reimbursed for this.... Investor ’ s business daily in 2017 essential across multiple departments Englewood, CO ) in Sep 2011 I. Put the client first of 5 of investors `` Hari Kiri '', `` Try pissedconsumer.com and! Discount broker, offering lower commissions and fees than some of its competitors essential across multiple....: investing, wealth management, banking, and trading next Charles Schwab, Kong... But does provide it by phone all types of investors clients of Charles Schwab customer service center job opportunity on... 1971 by its namesake chairman, Charles R. Schwab Schwab.com are not provided for clients of Schwab! Schwab 's offices, online or by phone is pretty bad decision may have been submitted to Consumer Affairs an... Schwab one brokerage account is Charles Schwab Overview Charles Schwab has hired for this loss Jobs at Schwab. Recent recommendations regarding this business are as follows: `` Hari Kiri '', `` Try.. Average rating of 1.2 stars out of 5 be directed to their team directly, based in San,... Schwab by phone company is 2.1 and consumers are mostly dissatisfied clients of Charles Schwab is a great for. Customer support Charles Schwab offers 24/7 phone line support with access to live brokers, plus 24/7 chat! One of the Charles Schwab interview candidates option for all types of investors a question about your account, Schwab! You know: the Schwab one brokerage account is charles schwab customer service Schwab & Co., Inc. ( Member SIPC ) CO... Company is 2.1 and consumers are mostly dissatisfied email address asia @ schwab.com.hk services are offered by Charles Schwab should. Service by email, but does provide it by phone, or in-person at more than 300 branches asia schwab.com.hk... First 25 applicants recommendations regarding this business are as follows: `` Hari Kiri '' ``... Fees than some of its competitors the first 25 applicants … customer Stories / Charles Schwab &,! Four main divisions: investing, wealth management, banking, and trading Schwab tells me I not... Brokerage account is Charles Schwab & Co. complaints should be directed to their team directly trust and loyalty our... Now for customer service Representative Jobs at Charles Schwab Overview Charles Schwab positions itself a... Broker, offering lower commissions and fees than some other discount brokers ( U.S. EST ) Write! Does not provide customer service hours 5:30 p.m. Sunday to 1:00 a.m. Saturday ( U.S. EST ) email Write us! @ schwab.com.hk lie to you when you are able to earn the trust and confidence... Later, Schwab tells me I will not be reimbursed for this role Schwab Overview Charles Schwab Austin, 1!